We are committed to keeping you and our staff safe while visiting our studio. Here is what we are doing to create a safe community of energy and positivity here at Vault.
cleaning & SAFETY
AIR PURIFICATION SYSTEM: We have installed one of the most sophisticated air purification systems on the market, proven to be effective against pathogens, allergens, bacteria, viruses and more! We have also installed NYS mandated MERV 13 filter.
ELECTROSTATIC SPRAYER: The studio will be completely sanitized daily using our electrostatic sprayer.
ROUTINE DEEP CLEANING: Thorough cleaning and disinfecting will occur before EVERY single class. We will be using hospital grade, CDC and OSHA-approved disinfectant. Any surface that is exposed to customers and staff will be disinfected multiple times daily.
REDUCED CAPACITY: We will be operating at a reduced capacity per class in accordance with NYS regulations.
SOCIAL DISTANCING: We ask that you practice social distancing while moving about the studio.
SHOES, GLOVES AND MATS: Rental shoes, gloves and mats will continue to be offered and will be thoroughly sanitized and disinfected after each use. We also offer shoes, gloves and mats for you to purchase.
CLASSES, SCHEDULING and booking
TOUCHLESS CHECK-IN: Our scheduling system allows for online spot booking for all classes. If you have an iPhone, please download the VAULT App. This will allow you to check-in via the App when you arrive. If you don’t have an iPhone, the front desk will check you in when you enter the studio.
HANDS ON ASSIST: Instructors will provide hands on assistance upon request. Please be sure to arrive 10 minutes before class to allow ample bike and mat set up time.
CANCELLATIONS/NOSHOW: To allow as many people as possible to attend classes, we must strictly adhere to our cancellation policy. Cancellations are permitted up until 10 hours before class with no penalty. After that Unlimited memberships will incur a $10 late cancellation/no show fee, credit memberships and class package holders will lose one class credit.
NO LATE ENTRY: Top reserve social distancing rules, there will be no late entry to classes.
common areas & general safety
LOBBY: Please practice recommended social distance protocol while waiting for your class to begin.
LOCKERS: If you use a locker, please leave it open after you are finished. We will be disinfecting lockers after each use.
SHOWERS: Showers are open. .
AMENITIES: All amenities are available.
We kindly ask that you do not come to the studio if you have any of the following symptoms: cough, fever, sore throat, muscle pain, loss of taste or smell or if you have had, currently have or have been exposed to anyone with COVID-19.